When it comes to pipe fusion operations, time is money. Any machine malfunctions that result in downtime can cause thousands of dollars worth of avoidable expenses. That’s why McElroy has developed a remote diagnostic capability for its line of fusion machines, bringing support to operators around the world in real time.
With the TracStar® iSeries, operators and contractors can now directly connect with McElroy tech support if there’s a problem with the machine or fusion process. This eliminates the need for “telephone”-style support calls, photos, videos, and travel to different job sites, saving operators time and money.
McElroy technicians use a hotspot to virtually connect to the fusion machine, granting them access to the CAN traffic. This grants them the ability to "see what the fusion machine sees" and quickly identify any potential issues that may be occurring, whether due to the machine or operator error.
For sites that are in an isolated area, this can save a lot of time, as TracStar iSeries diagnostics can be accessed in real-time to get the help needed for the fusion process. With this, operators can get back to fusing and meet their deadlines.
McElroy Parts provides technically advanced, dependable, sturdy and efficient pipe fusion equipment solutions. Our versatile tools are designed to be used for just about any project and we have a team of professionals thoroughly trained in working with McElroy parts and equipment, including McElroy Certified Instructors and McElroy Certified Master Mechanics. For information on McElroy fusion parts please fill out the form on our McElroy Parts Finder page. MIMECO is an authorized distributor of McElroy products.